Terms and Conditions
TERMS AND CONDITIONS
Paying for your Cadence Trinity Healing & Wellness consultations constitutes the acceptance of our terms and conditions outlined below.
Payment for a service type or consultation is non-refundable.
Terms and conditions of payment and any ordered nutritional products is outlined below.
Payment for consultations and nutritional products with Cadence Trinity Healing & Wellness are paid directly to Cadence Trinity Healing & Wellness through this website or through a pre-agreed method such as PayPal and Square.
Goods remain the property of Cadence Trinity Healing & Wellness until payment is received in full.
We strive to create educational materials that would be of interest. This is not to be taken as medical advice. Please always consult your physician before taking on any new diet or lifestyle practice.
TERMS AND CONDITIONS ON HARD GOODS/PRODUCTS
Shipping and Handling Costs:
The cost of shipping and handling varies depending on your location. Currently, True Health Wellness is only able to ship products within Canada and the United States of America. Products will be shipped directly from the product manufacturer's warehouse. Shipping charges are as follows:
Canada: All other provinces and territories: $15.00 for ground shipping. Air shipping is $35.00- 45.00 depending on weight.
USA: All orders within the USA are $25.99 ground only.
Provide Correct Shipping Address:
Customer is responsible for providing the correct shipping address for Canada Post and/or UPS deliveries. Please make sure your delivery address is correct and complete. True Health Wellness is not liable for an incorrect delivery address.
Packages ship with Canada Post or UPS depending on the size, weight and destination.
Please indicate in the Notes sectioned if your delivery address has any limitations or special instructions. If this note is missing, and the package is returned to us as un-deliverable, customer will be responsible for any and all reshipping fees.
When will you get your stuff?
Orders placed over the weekend will not be filled until the following business day. Orders typically arrive to their destination within 2-4 business days after confirmation of payment.
Cadence Trinity Healing & Wellness is not responsible for lost/stolen/mis-routed/not received packages. If such a misfortune occurs, for our part, we will file claims with the postal service on your behalf.
Probiotic and homeopathic products are not accepted for refund.
Credit Card Information
Cadence Trinity Healing & Wellness does not collect or store credit card information. Our online shopping experience uses a secure connection PayPal. Any credit card information you enter is done in the PayPal website.
unopened products can be returned within 30 days from the date of purchase unless marked or defaced. Products with lapsed expiry dates are not accepted. Returns require pre-authorization and are subject to a 20% restocking fee plus shipping costs. Probiotics and homeopathic products are not accepted for return.
Essence sprays and grounding oils are not accepted for return.
Note: We reserve the right alter, within reason, any terms and conditions without notice.
“Happiness is a state of mental, physical and spiritual well being. Think pleasantly, engaged sport and read daily to enhance your well-being.” ― Lailah Gifty Akita,